At the height of the COVID-19 pandemic, Libera received an email from an unknown address. "Even in the current situation, people are afraid to share suffering with each other. I know the various types of emotional distancing. I learned them over the years, all over the world. A lot of strength went into it. I don't know if I've learned anything." Libera asked in response if he could visit the sender and take his picture. The man agreed. He gave the address, but conditioned that he would not look at Libera and would not say a single word to him.
This is indeed what happened.